Tag: Pro Online

Release Notes: Scheduled Deploy Tuesday, June 19th at 5:00am ET

18 Jun 18
Craig Smith
,
No Comments

Returns will be placed in maintenance beginning Tuesday, June 19th at 5:00am ET to release updates.

  • IA: Update some text within the blue header inside the Itemized Deduction page (Issue #2033)
  • CA: Adding additional transparency inside the CA return (Other Income Taxable to California and Adjustments to Income Subject to California Tax menus) for users to easily see Federally reported amounts
  • MN: Adding additional transparency inside the MN return for Federally reported INT/DIV income, Business Income/Loss, Gains/Losses, Pension and Annuities, Rents and Royalties, Farm Income/Loss, and Other Income/Loss

Suggestion Box Responses: Added a 3rd PDF to reflect committed items

18 Jun 18
Kim Manuel
, ,
No Comments

Click here to view PDF

Click here to submit a suggestion

There are three attachments

  • Attachment #1:  Dedicated to application and federal suggestions
  • Attachment #2: Dedicated to State suggestions
  • Attachment #3:  TaxSlayer Suggestion Status

Attachment 3 has the duplicates removed and only has the TaxSlayer Responses.

An example of the status column can be found by Tracking ID 269372 (Ctrl+F allows you search in the document)

Below are some of the items that we have committed to completing (We are still reviewing all requests and there will be more commitments coming your way)

  • Change the wording from Cancel to Back in the state programs to be consistent with the Federal program
  • Several new “committed” items in the state spreadsheet

More exciting changes to come.

We are still reading through and analyzing the suggestions.  We are also beginning to update the Status column as we commit to implement a suggestions.

Click here to view PDF

The link will launch a Brainshark video with instructions on how to view the file.

Pro Online: Addition of Explanation Forms

14 Jun 18
Kim Manuel

No Comments

We have added the IRS Explanation forms that are submitted to the IRS if further explanation about something is needed to be provided to the IRS.  These will print with the Assigned Print sets if they are used in the return and will be included in the electronic file.

Navigate to Federal Section >> Miscellaneous Forms and Select Begin on the Explanations line

Select the appropriate Explanation.  The majority of the explanations will go on Preparer Notes (which we are using in the example)

Enter a title and explanation…Click continue when finished.

Note:  You can expand the box by dragging the two horizontal lines in the lower right hand corner (circled in picture)

The Preparer Note Summary page will be displayed:

Click Continue to return to the Explanations Menu when finished.

 

Pro Online: Custom Consents Report

14 Jun 18
Kim Manuel
,
No Comments

The Custom Consents Report is now available.  This report is designed to indicate the Acceptance (Yes) or denial (No) granted by the taxpayer.  This report was designed to run at the site level.

Navigate to Reports and select Custom Consents:

Note:  If you have customized your reports via Configuration, you will need to navigate to Configuration >> Report Customization and add Custom reports to your report list

Click Select

Below is an example of a generated report.

Note:  If you have multiple consents, you will need to export the report to see all of the consent titles and corresponding results

You can export the information and merge it with other reports that require consents to ensure you are reporting up the approved taxpayer information.

Pro Online: Custom Consents Now Year Specific!

14 Jun 18
Craig Smith
,
No Comments

An enhancement released today now gives users (with the appropriate security template) the ability to assign Custom Consents to a specific tax year at their site(s). There is also the option to assign Custom Consents to all tax years at your site(s). Now, when accessing Configuration>Consent Forms a drop-down field is available to select the tax year for the consent to display or you can select “ALL“.

 

 

Pro Online: “Save and Return” Added to Submission Page

14 Jun 18
Craig Smith
, , ,
No Comments

The next time you visit the Submission page inside of a return, you will notice the “Save and Return” button shown below. When clicked, this directs users to the Summary/Print page inside of the return without having to click the “Back” button to return to the first page of E-file then click “Back” once again to go back into a taxpayers return. Selecting “Save and Return” also saves data entered on the Submission and is also logged in Client Status under the Return Audit History.

 

Suggestion Box Responses: Updated through June 8th.

12 Jun 18
Kim Manuel
, ,
No Comments

Click here to view PDF

Click here to submit a suggestion

There are two spreadsheets

  • Spreadsheet #1:  Dedicated to application and federal suggestions
  • Spreadsheet #2: Dedicated to State suggestions

An example of the status column can be found by Tracking ID 269372 (Ctrl+F allows you search in the document)

Below are some of the items that we have committed to completing (We are still reviewing all requests and there will be more commitments coming your way)

  • Change the wording from Cancel to Back in the state programs to be consistent with the Federal program
  • Several new “committed” items in the state spreadsheet

More exciting changes to come.

We are still reading through and analyzing the suggestions.  We are also beginning to update the Status column as we commit to implement a suggestions.

Click here to view PDF

The link will launch a Brainshark video with instructions on how to view the file.

Volunteer Time: SPEC 4.0 watch us grow: Rural Michigan

01 Jun 18
Kim Manuel
, ,
No Comments

A TC’s success story – One good lead turns into many

With the quest to continue serving and expanding its reach to more taxpayers, SPEC is looking to stretch as far and wide as possible. Yes, it’s all for underserved communities, but more specifically the rural communities. There are taxpayers in rural communities without our services within an hour commute. There is still opportunity SPEC 4.0 watch us grow.

Many of you already have partners doing great work in rural communities across the country. Our goal is to share how these partners are successful and how you are helping them reach those successes. The possibility of gaining new ideas to help you and your partners can be endless.

Whether you have a partner that can possibly expand their current services to more taxpayers or if there is potential for new partnerships, starting with the basics of relationship building can be the key.

We asked Tax Consultant Brian Soloman to tell us about his recent partner success story. 

Describe to us your geographic area and current partnership base.

My post of duty is in Traverse City Michigan, which is in Area 2’s Detroit Territory. Most of my partners are rural due to where I’m located. I have a very strong coalition base that I’ve been working with for several years. Our relationship is very solid and I feel confident in saying that our value and trust in each other lends to us knowing we can depend on each other.

How did your recent success story begin?

Late last summer I received a call from the director of my statewide coalition with a great lead. He shared with me that the United Way of Roscommon County was interested in the VITA program. I knew the lead was solid but once I spoke the contact point I also learned the deal was not as simple. The United Way contact needed help with selling the program among board members and the other organizations they wanted to bring on board to help with administering the program. This included local colleges, libraries, commission on aging etc.

What steps did you take next?

I knew I needed to show how there was an actual need for the services in this designated community. And, that they could successfully work the program. This is when I put my consultative skills into action. After assessing what steps I needed to take, I went to The Point and proceeded to pull SPEC market segment data, by county and gathered the low income portion. I shared with the potential partner how there was a huge need for free tax prep services in the area and what the benefits would be for their community if the services were made available. I simply presented them with the facts and showed them the numbers.

How long did it take you to work this opportunity?

It took a few months to convince them that they could do it. But after several months of discussions, answering lots of questions and walking them through the Site Coordinator Handbook from front to back, there was confirmation of not only a new partnership (United Way Roscommon County) with one new site, but an actual total of eight new sites. There are three libraries, a college, a state workforce development group and three commission on aging groups. Brian took this lead, working it 100% remotely by phone, and now has eight new sites in a rural community that really needs the help.  

In your opinion, what were the key actions that made this turn out successfully?

I think partly due to the relationship I have with my coalition director. He trusted me enough to share his solid lead with me. But after that point it was officially in my hands to work. I diligently worked to provide them with all the answers they needed to make their decision and thankfully it turned out to be positive for everyone.

What advice would you give to fellow TCs/RMs to gain additional successes?

Many are probably doing this already, but if not, I would recommend following the four actions I generally use:

  1. Work and manage your relationships;
  2. Use all available tools at your disposal– i.e. the SPEC market data;
  3. Always include a “what’s in it for them” approach; and
  4. Share any success stories from other sites