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Pro Online: Production Update Alert – Wednesday, January 3rd at 5:00am ET

02 Jan 18
Craig Smith
, ,
No Comments

A production update is scheduled to take place on Wednesday, January 3rd at 5:00am ET. The scheduled update should be completed prior to 8:00am ET. Items included in tomorrow’s update are listed below.

  • Rejected Clients Menu – A return that was transmitted but received a Federal Validation Error will now be visible within the Rejected Clients menu. This expands upon a quick, easy display of rejected Federal returns. You will see a drop down menu to switch your view from Rejected Returns to Validation Errors
  • MFA – The default window for prompting MFA will be increased from 7 days to 15 days
  • Practice Lab – New requirement of Practice Lab password being at least 15 characters in length

Pro Online: 1095-A Entry not Showing with Full Year Coverage

28 Dec 17
Craig Smith

No Comments

We are aware of this issue and actively working to resolve.

  • Full-Year Coverage – Currently, when completing the Health Insurance menu, if it is indicated the household purchased health insurance through Healthcare.gov/State Marketplace AND had full-year coverage, the 1095-A entry screen is not showing.
  • Part-Year Coverage – If it is indicated health insurance is purchased through Healthcare.gov/State Marketplace but DID NOT have full-year coverage for ALL household members, the 1095-A entry screen is provided as expected.

Pro Online: Form 1099-K – Payment Card and Third Party Network Transactions

28 Dec 17
Craig Smith
, ,
No Comments

Inside the Income section, directly under “Profit of Loss From a Business“, you will now see a menu for “Payment Card and Third Party Network Transactions” shown below. Opening this menu will provide guidance of where to report 1099-K income. If adding 1099-K entries on a return where a Schedule C already exists, you will have the option to either add the 1099-K income to the existing Schedule C or create a new Schedule C.

Note: If a 1099-K is provided for rental income received from services such as AirBnB, this income should be reported on a Schedule E.

 

 

 

 

2017 TaxSlayer Pro Desktop: Office Identifier

19 Dec 17
Craig Smith
, ,
No Comments

Purpose:  The Office Identifier is a number generated by TaxSlayer.  This is a Vendor Control Number required for electronic filing.  The field must be present in the-e-file for acceptance.  The goal is for the IRS to validate the number in the e-file with the number uploaded by the software vendor.

Question:  Where is this located?

Answer:  The field will be displayed on your Office/Firm Setup screen where you enter your Firm Information.

Question:  How do I find the office identifier

Answer:  Login to My Account from the VITA/TCE Springboard with the username and password you established via the User Information email link once received after your order is processed.  Once you are logged in, select Account History on the left navigation bar.

 

Question:  Is this  number unique to my site?

Answer:  Yes, it is unique to the EFIN.

Question:  Will this number ever change?

Answer: The number will change if the EFIN associated with your site changes

Pro Online: Production Update Alert – 12/19 at 6:00am Eastern (UPDATED)

18 Dec 17
Craig Smith
, ,
No Comments

 

A production update is scheduled for deployment on Tuesday, December 19th at 6:00am Eastern. A couple items included in tomorrow’s update listed below will be pushed live.

  • Minnesota – Adding M1PR to a MN return has been relocated to the “Localities” menu accessible from the main state return grid. The wording “Localities” will be updated to reflect “Property Tax Refund”

  • Schedule K-1 – A fix will be released to properly save Schedule K-1 entries and carry the data to the 1040.
    • An issue existed where if you entered income, saved that entry, then exited the Schedule K-1 menu without continuing through (i.e. exited using the left navigation menu) the remaining sub-menus, the data entered as income was not carrying to the 1040.
  • State Returns– The issue requiring two-clicks within certain state sub-menus to navigate forward or back has been resolved.

Pro Online: F8888 now offers RTN/ACCT Verfication

15 Dec 17
Craig Smith
, , , ,
No Comments

A new feature was released for sites that will be offering the 8888. Now, when entering direct deposit information inside the E-file menu, if your site is set up to offer the 8888, you will be required to verify both the RTN and ACCT numbers provided. This will work just as the current Direct Deposit entry functions for sites that do not offer the 8888 at their sites. After entering the initial RTN/ACCT number information, it will be masked requiring the preparer to verify the confirmation entry by referring to the documents in hand. Adding this new feature for the 8888 will go a long way in ensuring the correct direct deposit information is entered the first time by the preparer before moving to quality review.

 

2017 Orders: Pro Online – Renewal with No Site Admin Change

15 Dec 17
Craig Smith

No Comments

As we continue to receive and process orders from the IRS, we wanted to post a reminder of how setting up your site works if you are simply renewing for the upcoming tax season and the Site Administrator has NOT changed.

When we receive an order for a site that existed this past tax season and the Site Administrator has NOT changed, the existing Site Administrator (listed on the order) will receive one (1) e-mail from TaxSlayer Pro. The Site Administrator will receive the “Site Processed Notification” e-mail with the message body shown below. Notice a link to activate your site is NOT included. This is because your site was previously activated around this time last year (2016) and is still active. Since you are the existing Site Administrator, use your existing login credentials for the site listed in your e-mail to verify the entries in the “Configuration” menu are accurate and make adjustments if needed.

 

 

 

 

Pro Online: Production Update Alert – 12/14/17 at 6:00am Eastern

13 Dec 17
Craig Smith
No Comments

A production deployment is scheduled for Thursday, December 14th, at 6:00am Eastern. This update should be complete prior to 8:00am Eastern.